Privacy Policy

Last updated: 15 May 2026 · Website: https://cosmicera.in

CosmicEra is committed to protecting your privacy. This Privacy Policy explains what information we may collect, why we collect it, how we use and store it, and the choices you have. By using https://cosmicera.in (the “Site”), you acknowledge this policy.

1. Who we are

The Site is operated by CosmicEra in connection with its education consulting, student guidance, technology, and related services. For privacy-related requests, contact us at hello@cosmicera.in.

2. What we collect

We may process the following categories of information, depending on how you use the Site:

• Contact and enquiry data. If you submit a contact or enquiry form, we collect the details you provide (for example name, email address, phone number if supplied, message content, and any optional fields shown on the form).
• Technical and usage data. Such as IP address, browser type, device type, general location derived from IP, pages viewed, referring URLs, and timestamps. This is collected through normal web server logs, security tooling, and similar technologies.
• Cookies and local storage. We may use cookies or browser storage where needed for core functionality (for example security tokens, session continuity, or remembering display preferences such as light/dark theme where implemented).
• Communications. Records of correspondence when you email us or when we respond to enquiries.

We do not intend to collect sensitive personal data (such as health data) through the public Site. Please do not submit such information unless we explicitly ask for it in a secure, lawful process.

3. How we use your information

We use personal information for purposes including:

• Responding to enquiries and operating our business relationship with you;
• Operating, securing, and improving the Site (including troubleshooting, analytics at an aggregate level where used, and abuse prevention);
• Complying with legal obligations and enforcing our terms;
• Sending operational messages related to your enquiry (we do not use the public contact form for bulk marketing unless you have agreed separately).

4. Legal bases (summary)

Where Indian law applies (including the Digital Personal Data Protection Act, 2023, and its rules as in force from time to time), we process personal data for lawful purposes such as: performance of steps at your request before a contract; compliance with law; and legitimate interests that are not overridden by your rights (for example securing the Site and understanding aggregate usage), where applicable. Where consent is required, we will seek it clearly.

5. Sharing and subprocessors

We do not sell your personal information. We may share information with service providers who assist us in hosting the Site, delivering email, analytics, or security—only as needed for their services and subject to appropriate safeguards. We may also disclose information if required by law, regulation, legal process, or to protect the rights, safety, and security of CosmicEra, our users, or others.

6. Retention

We retain enquiry and contact records for as long as needed to fulfil the purposes described above, manage our relationship with you, meet legal, accounting, or reporting requirements, and resolve disputes. Technical logs are typically retained for a limited period unless a longer period is required for security or legal reasons.

7. Security

We implement reasonable technical and organisational measures designed to protect personal information. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.

8. Your rights and choices

Depending on applicable law, you may have rights to access, correct, update, or request deletion of your personal information; to withdraw consent where processing is consent-based; and to lodge a complaint with a supervisory or regulatory authority where available. To exercise rights or ask questions, email hello@cosmicera.in. We may need to verify your identity before fulfilling certain requests.

9. Children

The Site is directed at institutions, professionals, and general audiences. It is not directed at children to collect their data knowingly. If you believe a child has provided personal information through the Site, please contact us and we will take appropriate steps.

10. Links to third parties

The Site may link to third-party websites or services (for example social or messaging platforms). Their privacy practices are governed by their own policies. We are not responsible for third-party sites you choose to visit.

11. International transfers

Our operations are primarily based in India. If we use providers or infrastructure located outside India, we will take steps consistent with applicable law to protect your information.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the Site after changes constitutes notice of the updated policy where permitted by law; material changes may be highlighted on the Site or communicated where appropriate.

13. Contact

Questions about this Privacy Policy: hello@cosmicera.in

This policy is provided for general information and does not constitute legal advice. CosmicEra encourages you to obtain independent legal counsel regarding obligations specific to your organisation.